Last Updated: July 22, 2026

These Terms of Service (“Terms”) govern your access to and use of the website succulentpurrs.com, all related services, product purchases, and agency cooperation services provided by Succulent Purrs & Gemini Garden Flora LLC. By browsing our website, placing orders, or cooperating with us, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, please do not use our services.

1. Service Introduction

Succulent Purrs is an online retail and brand cooperation platform, mainly providing various high-quality succulents and supporting garden tools. We own exclusive succulent planting origin resources, provide retail sales, global authorized agency cooperation, professional plant care guidance, and standardized after-sales return services with unified processing points and professional after-sales teams.

2. User Responsibilities

All users of this website shall comply with US local laws and international network usage regulations. You agree not to use our website and services for illegal, infringing, disruptive, or improper purposes. You are solely responsible for the authenticity and accuracy of your submitted personal information and order information.

3. Product & Order Terms

• All succulents and garden tools sold on our website are genuine and high-quality products sourced from our exclusive planting bases.
• We strive to ensure product picture and description accuracy; slight color and shape differences of live succulents due to natural growth characteristics do not constitute product quality problems.
• All orders are subject to order confirmation, inventory verification, and logistics arrangement. We reserve the right to cancel abnormal or invalid orders.

4. Agency Cooperation Terms

Succulent Purrs supports global authorized agency cooperation. All authorized agent companies must abide by our official cooperation rules, unified product pricing, service standards, and brand management specifications. Unauthorized resale, price disruption, and brand infringement behaviors are prohibited. We reserve the right to terminate cooperation qualifications for non-compliant agents.

5. Return & After-Sales Service

We provide standardized after-sales support and unified return processing services. All return applications shall comply with our Shipping & Return Policy. Our professional plant care team and after-sales team will provide targeted solutions for product quality, plant growth, and service problems.

6. Intellectual Property Rights

All website texts, pictures, logos, design works, and brand content of Succulent Purrs are protected by intellectual property laws. No individual or institution may copy, reproduce, modify, spread, or use our brand content and pictures for commercial purposes without our written authorization.

7. Disclaimer

• We provide website services on an “as is” and “as available” basis, without explicit or implicit warranties of uninterrupted, error-free service.
• We are not responsible for losses caused by force majeure factors including natural disasters, logistics delays, policy changes, and network failures.
• Professional plant care guidance we provide is for reference only, and we shall not be liable for plant growth differences caused by individual maintenance environments.

8. Policy Revision Right

We reserve the right to revise these Terms of Service at any time. The updated terms will take effect immediately after being published on the website. Your continued use of our website and services represents acceptance of the updated terms.

9. Governing Law

These Terms shall be governed by the laws of the United States and the State of Colorado, without regard to conflict of law rules. Any disputes arising from website use, orders, or cooperation services shall be resolved through friendly negotiation; if negotiation fails, disputes shall be submitted to the jurisdiction of the local court where the operator is located.

10. Contact Information

For any questions regarding these Terms of Service, please contact us via official email: succulentpurrs@gmail.com