Last Updated: July 22, 2026

This Privacy Policy explains how Succulent Purrs (“we”, “us”, or “our”) collects, uses, stores, protects, and discloses your personal information when you visit and use our website succulentpurrs.com (the “Site”), purchase our products, or contact our services. This policy applies to all visitors, customers, partners, and users of our website and services.

Our website and services provided by Succulent Purrs & Gemini Garden Flora LLC.

1. Information We Collect

We collect personal information you voluntarily submit to us and automatically collected technical data during your visit:

Personal Identifiable Information: Name, email address, contact phone number, shipping and billing address, payment information, and any message content you send via contact forms or email (succulentpurrs@gmail.com).

Automatically Collected Data: IP address, browser type, device information, website access time, browsing pages, and user behavior on our site, collected through cookies and standard website analytics tools.

Business Partner Information: For authorized agent partners, we may collect company name, contact person, cooperation records, and related business information for agency service management.

2. How We Use Your Information

We use collected information solely for legitimate business purposes, including:

• Processing and delivering your orders of succulents and garden tools;
• Providing professional plant care guidance, after-sales support, and return service processing;
• Communicating with you regarding orders, updates, service adjustments, and cooperation inquiries;
• Verifying authorized agent identities and managing partner cooperation relationships;
• Optimizing website functions, product display, and user shopping experience;
• Complying with applicable legal, tax, and regulatory requirements.

3. Information Sharing & Disclosure

We will never sell your personal information to third parties for commercial marketing without your explicit consent. We may share your data only in the following scenarios:

• Authorized Service Providers:We may share necessary information with third-party service providers including payment processors, logistics carriers, and website technical maintenance teams to complete order fulfillment and service support.
• Legal Requirements: We may disclose your information if required by US federal or state laws, court orders, or government regulatory investigations.
• Business Cooperation: Necessary information may be shared with our authorized agent companies solely for the purpose of order processing and after-sales service.

4. Data Security

We adopt standard industry technical and managerial measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. All transaction data and personal information are encrypted and stored securely. Nevertheless, no internet data transmission system is 100% secure, and we cannot guarantee absolute data security.

5. Cookie Policy

Our website uses cookies to recognize returning users, record browsing preferences, and optimize website operation. You can disable cookie functions through your browser settings at any time, but this may affect your partial experience of website functions.

6. Data Retention

We retain your personal data only for the time necessary to fulfill the purposes of collection, complete after-sales services, resolve disputes, and comply with legal obligations. When the data is no longer needed, we will securely delete or anonymize your information.

7. User Rights

You have the right to access, correct, update, or request deletion of your personal information. You may also opt out of our notification emails at any time. To exercise your rights, please contact us via email: succulentpurrs@gmail.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy policies and content of third-party platforms. Your access and use of third-party websites is at your own risk.

9. Policy Updates

We reserve the right to update this Privacy Policy irregularly. Any revisions will be posted on this page with an updated date. Continued use of our website and services after updates constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us via email: succulentpurrs@gmail.com

Service Operator: Gemini Garden Flora LLC 4419 Centennial Blvd Unit 558 Colorado Springs, CO 80907 United States